Communications/Knowledge Base
Put your handbook, procedures, and how-to guides where your team can find them. Full-text search gets people to the right article, at a desk or on site.
Type a few words and get the right article, even when you do not remember the title.
Group articles into categories and add tags so related procedures stay together.
Draft an article, get it right, then publish. Update it once and everyone has the current version.
Write on the web. Find it on the phone.
Write an article once, file it where it belongs, and send it for review. On site, anyone can type a few words, even misspelled, and land on the right procedure in seconds, with or without a signal.
An editor for procedures, and a place for every one of them.
A search box, and the answer a few words later.
Enough to write a real procedure, not a wall of text.
Who writes, who approves, and who has to read it.
Built to be used with gloves on and thirty seconds to spare.
Moments in the knowledge base
Search that reads the article, categories and tags, review and versions, required reading, review dates, and a list of what people are looking for.
Type the question the way you would ask it. Search reads the whole article and shows the sentence that answers it.
Categories hold the articles and tags cut across them, so the lockout procedure is under Safety and also under Maintenance.
An edit stays a draft until someone approves it. Every published version is kept, with who changed what.
Make an article required for a team or for new hires, see who has confirmed, and remind the rest.
Every article has an owner and a review date. When it is due, the owner is reminded to update it or mark it as still accurate.
The top searches show what matters most. Searches that found nothing show which article to write next.
Knowledge Base
The details that make Knowledge Base work for your team.
Yes. Writing and publishing are limited to the roles you choose. Everyone else reads.
Yes. Mark an article as required for a team, a role, a location, or new hires. Each person confirms with one tap, and you see who has and who has not.
Every article has an owner and a review date. When the date comes, the owner is reminded to update the article or confirm it is still accurate, and overdue articles are listed in one place.
Yes. An article or a whole category can be limited to a role or a location. People outside it do not see it in search.
Yes. Articles a person has opened, and any marked as required for them, are saved on the phone and can be read offline.
Communications
Knowledge Base is part of the Communications hub. These tools share the same team, locations, and records.
Create a workspace, invite your people, and run tomorrow from one app.
